User Support Technicians

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Provide first-line technical support to computer users experiencing difficulties with computer hardware and with computer applications and communications software

Outlook

Good

Wage

Low: $15.69
Median: $26.44
High: $45.00

Training

  • College or other courses in computer programming or network administration are usually required.
  • Certification or training provided by software vendors may be required by some employers.

Places of Employment

Computer hardware manufacturers and retailers, software developers, in call centres, information technology units throughout the private and public sectors, independent technical support companies, or they may be self-employed

Regulated

No